
Trayvon Baldwin, Customer Service Account Executive
Trayvon is best described as the backbone of the Agency. He is dedicated to transforming frowns into smiles through exceptional customer experiences. With a background as an Underwriter in the insurance industry, he possesses a deep understanding of the rules and guidelines that govern coverage. If you have questions about your policy, a problem requiring special attention to detail, or need guidance in finding the right solution, Trayvon is the fighter you want in your corner.
As a natural “people person,” Trayvon enjoys engaging in conversations to educate customers—and, when necessary, underwriters—about contracts and policies to find solutions that can—and will—make a difference. In other words, he is the reason you never want to rely on just an 800 number, where you’ll be routed to a stranger who doesn’t know you, your individual situation, and frankly, doesn’t have a vested interest in your best interests.
Outside of the office, Trayvon loves spending quality time with his young son (aka his Mini Me), hitting the greens on the golf course, watching and participating in football (he’s better than he lets on), and exploring new and exciting adventures.